Dear Mr. Crossland,
Thank you for your email regarding your fan. We apologize that you experienced problems with the fan. The issue with the installation is not one that we are hearing of. With the exception of the ceiling plate installation (as referenced on the box) the assembly time from that step forward averages 5 minutes. We are forwarding your feedback to the appropriate party and we appreciate you taking the time to contact us.
Please contact us again if we can help in any way.
Sincerely,
Laurie M.
Technical Support Representative
Hunter Fan Company
so... not only do I feel like I'm not a man, but so apparently do Hunter Fans!
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